When our patients regard us as friends, and even family, we know we’re doing something right. Our philosophy of treating each patient with respect and caring for them as a person, not just a number, is part of providing great dental care. While we utilize the latest dental technology and techniques to provide amazing results, how we treat our patients matters, too.
It’s not often you hear someone say they enjoy going to the dentist, but that’s exactly what one of our patients has to say about our practice. We’re thrilled about this comment because at Smiles by Hollsinger and Higgins, we go out of our way to provide a caring and comfortable dental experience for our patients. You can hear more great feedback about our practice from our patients and staff in this video.
Screening Patients
When our patients update their medical histories, we have been actively screening them to learn about any history of travel or signs of infection like cough, fever or shortness of breath.
Taking Temperatures
Before performing any dental procedures, we have been taking everyone’s temperature. This is our new routine protocol during assessment of all patients.
Washing Hands
All patients and team members are required to perform proper hand hygiene by washing their hands thoroughly.
Wearing Personal Protective Equipment (PPE)
At our office, we have a strict policy to only practice dentistry when the right protective equipment is in place. We always wear surgical masks and eye protection. Masks are changed between patients. Rest assured, we are fully stocked in dental supplies.
Cleaning and Disinfecting
Throughout the day, we are rigorously cleaning all public areas in our office, including the reception area, bathroom, and operatories. This intensive cleaning includes everything from door handles to chairs.
Proper Social Distancing
You can rest assured that we are practicing proper social distancing in our office. We are actively working to make sure that patients are 6 feet or more away from others. We are encouraging patients to come in at their exact appointment time so that no one is waiting in our office.
