Hi! I’m Kristen and I am the Patient Concierge! I have lived in Federalsburg, MD my entire life and graduated from Colonel Richardson High School in 2010. I spent 7 years in the medical field with the last 2 years in an Emergency Room setting, before making a career change. What an amazing change it has been! Being with my children, husband and family is my favorite thing to do in my spare time.
When our patients update their medical histories, we have been actively screening them to learn about any history of travel or signs of infection like cough, fever or shortness of breath.
Before performing any dental procedures, we have been taking everyone’s temperature. This is our new routine protocol during assessment of all patients.
All patients and team members are required to perform proper hand hygiene by washing their hands thoroughly.
Wearing Personal Protective Equipment (PPE)
At our office, we have a strict policy to only practice dentistry when the right protective equipment is in place. We always wear surgical masks and eye protection. Masks are changed between patients. Rest assured, we are fully stocked in dental supplies.
Cleaning and Disinfecting
Throughout the day, we are rigorously cleaning all public areas in our office, including the reception area, bathroom, and operatories. This intensive cleaning includes everything from door handles to chairs.
Proper Social Distancing
You can rest assured that we are practicing proper social distancing in our office. We are actively working to make sure that patients are 6 feet or more away from others. We are encouraging patients to come in at their exact appointment time so that no one is waiting in our office.